Cancellation Policy for Consumers for a Contract under which the Goods are Delivered in a Single Shipment
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. To exercise your right of cancellation, you must notify us
Dima Dobrovolskij
Anton-Saefkow-Platz 8
10369 Berlin
Contact:
Telefon: 0176 64 33 80 22
E-Mail: info@ddetox.art
by means of a clear statement (e.g. a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached model cancellation form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of the right of cancellation before the cancellation period has expired.
Effects of Cancellation
If you cancel this contract, we shall reimburse to you all payments we have received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notice of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back, or until you have supplied evidence that you have sent back the goods, whichever is earlier. You must send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this diminished value results from handling them in a way that was not necessary to examine their nature, characteristics, and functioning.